Delivery Information

Swing tag production ready for dispatch

Standard online orders use a fixed £2.99 delivery charge to one UK address and normally arrive 5–9 working days after artwork approval. Use the quote route for international, split-shipment or special handling requirements.

UK Delivery

For standard online configurations, allow 4–6 working days for production after artwork approval and 1–3 working days for UK transit. This produces an estimated arrival of 5–9 working days after artwork approval.

Turnaround begins only after the artwork and production specification are approved. Share a fixed event or launch date before ordering if the order cannot use the standard schedule.

Delivery Charges

Standard UK delivery costs £2.99 for an online order sent to one UK address. The cart and checkout include this amount in the order total. Bespoke, split-shipment, international or exceptional handling requirements use a separately agreed quote.

  • Standard online UK delivery: £2.99
  • Production: 4–6 working days after artwork approval
  • Transit: 1–3 working days
  • One consignment to one UK address

International Shipping

The site is written for UK custom swing tag enquiries. For a destination outside the UK, contact sales@customswingtags.co.uk with the destination and product specification so availability can be confirmed before relying on a delivery arrangement.

Delays and Issues

If a delivery issue arises, contact us with the order reference and delivery details. Use the shipping information for tracking, address and transit steps. If the goods arrive damaged, incorrect or do not match the approved proof, follow the returns and refund policy.

Delivery FAQs

  • When is production timing confirmed? Timing is confirmed with the final specification and artwork status.
  • Can I track a parcel? Any tracking arrangement is confirmed with the delivery method.
  • Need something urgent? State the required date in the quote before relying on a schedule.

Include special delivery requirements in the initial brief so they can be reviewed with the product, quote and artwork details.

Decision context

Plan delivery from the required arrival date backwards

The useful deadline is the date finished tags must arrive for packing or launch preparation, not the date an enquiry is sent. Work backwards through dispatch, production, finishing, proof approval and artwork corrections, and share any immovable event or retail date before selecting a complex specification.

Production can begin only after quantity, size, stock, print, finish, attachment and artwork are agreed. Foil, lamination, die-cutting, embossing, perforation and fitted strings add operations that may affect scheduling. Multiple versions or variable data also need checking before the run can be released.

Provide a complete delivery address, contact details and any access or booking requirements. Consider whether tags will be delivered to the business, a packer, a fulfilment centre or an event location. Split destinations and timed arrangements should be stated in the quote request rather than added after dispatch.

Allow time to inspect the order before it enters the next production or packing stage. Courier tracking describes movement after dispatch, not the manufacturing status. Current dates should be confirmed for the exact approved job because availability and transport conditions can change.