UK Delivery
For standard online configurations, allow 4–6 working days for production after artwork approval and 1–3 working days for UK transit. This produces an estimated arrival of 5–9 working days after artwork approval.
Turnaround begins only after the artwork and production specification are approved. Share a fixed event or launch date before ordering if the order cannot use the standard schedule.
Delivery Charges
Standard UK delivery costs £2.99 for an online order sent to one UK address. The cart and checkout include this amount in the order total. Bespoke, split-shipment, international or exceptional handling requirements use a separately agreed quote.
- Standard online UK delivery: £2.99
- Production: 4–6 working days after artwork approval
- Transit: 1–3 working days
- One consignment to one UK address
International Shipping
The site is written for UK custom swing tag enquiries. For a destination outside the UK, contact sales@customswingtags.co.uk with the destination and product specification so availability can be confirmed before relying on a delivery arrangement.
Delays and Issues
If a delivery issue arises, contact us with the order reference and delivery details. Use the shipping information for tracking, address and transit steps. If the goods arrive damaged, incorrect or do not match the approved proof, follow the returns and refund policy.
Delivery FAQs
- When is production timing confirmed? Timing is confirmed with the final specification and artwork status.
- Can I track a parcel? Any tracking arrangement is confirmed with the delivery method.
- Need something urgent? State the required date in the quote before relying on a schedule.
Include special delivery requirements in the initial brief so they can be reviewed with the product, quote and artwork details.
