At CustomSwingTags.co.uk, we value your privacy and are committed to protecting any personal data you share with us. This policy explains what information we collect, how we use it, and your rights under UK data protection laws.

1. Who We Are

CustomSwingTags.co.uk is a UK-based provider of custom printed swing tags and hang tags. If you have questions about this policy, please email us at:
sales@customswingtags.co.uk

2. What Information We Collect

We may collect the following information when you browse our site, make an enquiry, or place an order:

  • Name, company name (if applicable)
  • Contact details including email, phone number, and address
  • Order details and artwork uploads
  • Payment-related information (securely processed via third-party providers)
  • Website usage data (through cookies and analytics)

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Respond to your enquiries and provide quotes
  • Improve our website, services, and customer experience
  • Send occasional updates or offers (only if you’ve opted in)

We do not sell or share your data with third-party marketers. We only share data when needed to process payments, deliveries, or website analytics—under strict privacy terms.

4. Cookies and Tracking

We use basic cookies to help improve website performance and understand visitor behaviour. You can choose to disable cookies through your browser settings, though it may affect how the site works for you.

5. How We Store and Protect Your Data

All data is stored securely on UK or EU-based servers and protected with appropriate digital safeguards. We retain customer information only as long as necessary for order processing, recordkeeping, or legal obligations.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data
  • Withdraw consent (if applicable)
  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at sales@customswingtags.co.uk

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated revision date.